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Reagle surveys this varied landscape in pursuit of a goal he calls “intimate serendipity,” his term for successful online communities, places where people are able to express themselves electronically in a civilized way. He finds constructive criticism in a few surprising places, such as “beta readers” who offer feedback on one another’s fan fiction—composition in the mode of a favorite writer. He also finds some gems of crowd-wisdom culture, such as the Amazon review of a carbon monoxide detector headed “Saved our son’s life—4/5 stars.” But in the main, the Web conversation Reagle considers suffers from tendencies similar to the ones Turkle identifies: narcissism, disinhibition, and the failure to care about the feelings of others. It’s a world devoid of empathy.
One of the most important reasons why … possibly
When you have a wonderful mother-in-law who takes sides with you in squabbles against her own daughter, that’s something. When you have a father and mother who work all their lives so that you can have an education and build your body, it’s a blessing! When you have a wife who has been a tower of strength and shown more courage than you dreamed existed, that’s the finest I know.